Fake Caller ID Scams on the Rise

Thursday, April 18 at 01:00 PM
Category: Arvest News

Arvest Bank is alerting customers about criminals who are using phone calls to impersonate their banks and steal personal information.

“I’m calling from Arvest Bank. Someone’s been using your debit card ending in 2345 at XYZ Store. I’ll need to verify your Social Security number — which ends in 8190, right? — and full debit card information so we can stop this unauthorized activity...”

In this scam, the caller ID shows the name of your bank, and the caller knows some of your personal details. Does that mean it’s legit? No. It’s a scam — and scammers are counting on the call being so unsettling that you might not stop to check your bank statement.

These phone scams combine two scammer tricks: “spear phishing” and caller ID spoofing. In a phishing attempt, scammers may make it look like they’re from a legitimate company. When they call or email with specific details about you — asking you to verify the information in full (things like your Social Security number or address) — that’s called spear phishing.

What makes this scam even more tricky is caller ID spoofing. That’s when scammers fake their caller ID to trick you into thinking the call is from someone you trust.

Here’s how you can avoid these scam tactics:

  • Don’t assume your caller ID is proof of whom you’re dealing with. Scammers can make it look like they’re calling from a company or number you trust.
  • If you get a phone call, email, or text from someone asking for your personal information, don’t respond. Instead, check it out using contact info you know is correct.
  • Don’t trust someone just because they have personal information about you. Scammers have ways of getting that information.

If you gave a scammer your personal or Arvest account information, please contact us immediately by calling Customer Service at (866) 952-9523, or visit a branch. To report a suspicious email, phone call or text message, please forward the suspicious email to, or send a message to: reportfraud@arvest.com.

Please visit our Consumer Protection section for information on Identity Theft, fraud, scams and online threats.

 

Source: FTC

Tags: Fraud Alert
 

Arvest Bank Receives U.S. Small Business Administration Honor

Monday, April 15 at 08:00 AM
Category: Arvest News

The U.S. Small Business Administration (SBA) recently honored a group of lenders – including Arvest Bank – for their commitment to providing critical capital to South Central Region businesses in 2018.


The recognition was part of the annual Mid America Lender’s Conference (MALC), held April 8-10 this year in Corpus Christi, Texas.

Arvest was honored as the Arkansas District’s Impact Lender of the Year due to its strong and longstanding commitment to the SBA lending program. Arvest has topped Arkansas’ SBA lender list for the past five years, and in 2018, made 54 7(a) guaranty loans, totaling more than $21 million.

Additionally, since 2014, Arvest has supported small business in Arkansas with 321 loans totaling more than $104 million, which supported an estimated 3,000 jobs in the state.

“The impact of these high-achieving, dedicated lenders can be felt throughout our communities as they supply needed finding to entrepreneurs to start or expand small businesses and create good-paying American jobs that help strengthen our economy,” regional administrator Justin Crouse said in a news release issued by the SBA.

Tags: Arvest
 

A Spin on Spending - Weddings

Monday, April 15 at 08:00 AM
Category: Arvest News

You’ve said yes, now it’s time to plan the when and where, and who’s going to be there. The first step in planning the wedding of your dreams is to decide on the wedding location. Where you choose will help dictate the overall budget of the wedding and the size of the guest list.


There are a flurry of questions surrounding who to invite – like how much of your extended family should you add to the guest list? If you were a guest at a wedding, does this mean you should invite them to your wedding? Ultimately you should only invite the people who make you happy – and want to celebrate the start of your new life.

With the guest list in order, the next decisions are the dress, cake, catering, photographers, and everything in-between. Research indicates the average amount spent on a wedding in the central United States is estimated to cost $19,000, so begin saving as soon as possible. Be sure to take advantage of specialized credit card offers with low introductory rates and rewards such as Arvest Flex Rewards™ with your Arvest Credit Card. 

 

Tags: A Spin on Spending
 

Arvest Wealth Management Hires Reuter

Friday, April 12 at 07:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce it has hired Mark Reuter as an Arvest Wealth Management client advisor.


Reuter, who has more than 25 years of industry experience, will be based out the Arvest branch at 405. S. Walton Blvd. In his new role, Reuter will work closely with his customers and their families to identify their personal goals in order to provide appropriate and individualized customer solutions.

“We are thrilled to add Mark’s experience and expertise to our team,” Arvest Wealth Management manager Andrew Skinner said. “We know he will be a valuable asset not just for us, but more importantly, for our customers.”

Reuter earned a political science degree at Fort Hays State University. Additionally, he is a board member for the Arkansas Crisis Center, a Bentonville Area Chamber of Commerce ambassador, and an active member of the Rogers Downtown Rotary Club, among other civic endeavors.

Reuter and his wife, Sharon, have two adult sons and live in Bentonville.

Tags: Arkansas, Arvest, Bentonville
 

Arvest Bank Hires Belibi in Business Banking Role

Thursday, April 11 at 09:00 AM
Category: Arvest Community News

Arvest Bank is pleased to announce it has hired Elsa Belibi as a business banker.

Belibi has served in various roles at Arvest since 2015, most recently serving as a commercial credit analyst. In her new role, Belibi will develop commercial relationships within the community and generate loans, as well as actively manage commercial banking relationships through proactive customer contacts, among other responsibilities.

A native of Cameroon, Belibi earned a bachelor’s degree in economics, accounting and commerce studies at the University of Oklahoma. Additionally, she has earned a Personal Banker Certificate and Small Business Banker Certificate from the American Bankers Association.

“We are excited to add Elsa to our team,” Arvest business banking manager Graydon Rochelle said. “She has excelled in her different roles here at Arvest, and we are confident she will be a tremendous asset not just to the bank, but to our commercial customers. Her expertise is evident.”

Tags: Arvest

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