UPDATE: The debit card decline issues a limited number of customers recently experienced have been resolved as of Tuesday, July 19 at 9 a.m. If your debit card continues to be declined after Tuesday, July 19 at 9 a.m., then please contact Customer Service at (866) 952-9523. We sincerely apologize for any inconvenience.
Some, but not all, Arvest consumer and business debit cards are declining at this time. We apologize for any inconvenience you have experienced because of these declining debit cards.
We’re working as quickly as possible to address the issue. Right now we anticipate the impacted debit cards will be restored to full functionality on Tuesday, July 19. We’ll post on social media and this blog as updates become available.
While our teams work to restore the impacted cards, we do have a couple of solutions:
- Arvest business and consumer debit cards continue to work at Arvest ATMs. You can visit any of our more than 350 ATMs to get the cash you need until your impacted debit card is restored to full functionality.
- You can visit any of our more than 270 branches – many open late.
We sincerely apologize for the inconvenience.